Payment FAQ

What is a Shoutout subscriber?
With ShoutOut you can pay for a one-off service or subscribe monthly or yearly. Being a subscriber means you are eligible to become an affiliate or a partner.

Do you have a refund policy?
Yes, if you are unhappy with your video, we will give you a refund.

How do I cancel my subscription?

If you would like to cancel your plan, you just have to follow these steps:

- Open the ShoutOut dashboard https://dashboard.shoutout.social

- Log in with your email and password if you have not already logged in

- Navigate to the settings page by clicking on the cog icon in the top right hand corner of the screen, and then clicking Settings

- Click on the Payment tab

- Click on the Manage Plan button

- Click on the Cancel Plan button

- Confirm your cancellation

You can then subscribe again at any point.

If you want your account permanently deleted, this includes all content and information, please email info@shoutout.social

How do I upgrade my account?

To upgrade your account, please follow these steps:

- Open the ShoutOut dashboard https://dashboard.shoutout.social

- Log in with your email and password if you have not already logged in

- Navigate to the settings page by clicking on the cog icon in the top right hand corner of the screen, and then clicking Settings

- Click on the Payment tab

- Click on the Manage Plan button

- You can change your subscription there

- Confirm your changes